Our commitment to privacy
AIDAS AI is built for businesses using AI chat agents, voice agents, and connected customer channels. We aim to be clear about what data enters the system, how it is handled, and where customer control matters.
This page is a readable summary of the topics that matter most. If you need detailed compliance answers for a procurement or security review, contact us directly.
1. Information We Collect
We collect information you provide directly, information created through platform usage, and limited information from approved integrations.
2. How We Use Your Information
We use data to run the service, support your account, improve workflows, secure the platform, and deliver the features you enable.
3. How We Share Your Information
We do not sell personal information. Data may be shared with service providers and integrations only as required to operate the platform.
4. Your Content and Data Ownership
Your uploaded content remains yours. We do not treat your business content as shared training material for other customers.
5. Data Retention
Retention windows vary by account data, logs, billing records, and support history, and can be adjusted in some higher-tier environments.
6. Security
We use layered security controls such as encryption, access restrictions, and incident processes to protect customer data.
8. Your Rights (GDPR and CCPA)
Depending on your location, you may have rights related to access, correction, portability, deletion, and objection.
9. HIPAA Compliance
Healthcare-related deployments may be configured differently with stronger controls and documentation depending on the plan.
10. International Data Transfers
If you use the service outside the United States, your data may be processed in other regions under appropriate safeguards.
11. Children's Privacy
AIDAS AI is intended for business use and is not designed for children under 13.
12. Third-Party Channel Integrations
If you use WhatsApp, Instagram, Facebook, or similar channels, their platform rules and privacy policies also apply.
13. Changes to This Policy
We may update this policy from time to time and will revise the date shown on the page when we do.
14. Contact Us
If you have privacy questions or requests, contact our team and we will respond through the channels listed below.
Privacy team contact
Email: privacy@aidas-ai.com
General inquiries: ceo@aidas-ai.com
We aim to respond to privacy-related requests within 30 days.